Briggs Equipment can help you maintain equipment that you own with a range of flexible service options to suit your business
With this “pay as you go” contract we contact you to arrange a time convenient to you for us to service your fleet. We will provide expert advice and agree a preventative maintenance schedule for each item of equipment then proactively plan these services throughout the year to ensure your fleet keeps moving. The added benefit of the agreement is to allow you the flexibility of reviewing the agreement at any time with no extra costs.
To help remove the fluctuation in your invoicing, this contract offers you a payment plan spread over a 12 month period. Take the total cost of your preventative maintenance as agreed with our Sales Executive then split this into 12 monthly payments for a simple solution.
Just like a typical utility bill, this service solution gives you the "flex" in your monthly servicing rates. A calculation is made on the servicing fee of your fleet which is reviewed every 3 months in a scheduled open book review meeting. This option puts you in control of your finances at all stages, having the visibility and flexibility of your service options with Briggs.
All in Maintenance
Transfer the responsibility to Briggs with fixed price maintenance. With All in Maintenance (AIM) we take full responsibility of scheduling and planning your servicing schedule and repairs for each piece of equipment at a set monthly rate. This ensures that all legal obligations are adhered to and equipment is operating safely for maximum productivity.
Parts and Service Support
There is no contract, just straight forward support. If you need assistance from time to time with a part or service repair which is too big to handle in house, then Briggs can help here too.
We manage our service and commercial operations from our National Service Centre in Cannock, Staffordshire, with regional depots across the UK. With helpful, knowledgeable people, we give you outstanding levels of customer service.
Industry leading 3 hour guaranteed call out*
Our aim is repair before failure, but in the event of an unexpected machine failure, our national service centre will dispatch a local engineer to your site within a guaranteed 3 hours and in many cases sooner Round the clock service support
We pride ourselves in offering a 24-hour, 365 days a year machine breakdown support service for your materials handling equipment. With no voice automation, you will always speak directly with one of our staff as our commitment to offering a personal, professional service.
*Vehicle Off Road
- Our national service centre handles over 364,000 inbound calls per year
- We have service centre staff on hand to deal with enquiries nationwide
- There are over 600 field based engineers throughout the UK
- 90% first time fix on breakdowns
- 98% fleet uptime for our customers