Briggs approach to asset management boots turnover
September 19, 2016 by David Turner
Investment in its engineering services and asset management capabilities helped to boost Briggs Equipment’s turnover (year to 31 December 2015) by £10 million to £178.9 million while operating profit climbed to £11.1 million.
The sole UK distributor of Hyster and Yale equipment, Briggs is widely acknowledged as a materials handling supplier that specialises in quality machinery and bespoke solutions. Now, the company is enhancing its credentials as a trusted asset manager by creating a unique market offering which comprises commercial, engineering services, project, risk/compliance, supply chain and contract management.
Operations Director Gavin Wickham says: “Our business is evolving. When it comes to servicing a single piece of equipment or hundreds of machines across multiple sites, we have the expertise across a wide range of sectors to offer unrivalled engineering support on a national scale.”
With an in-house team of 600 highly qualified engineers, supported by a network of 10 regional depots, Briggs operates one of the UK’s largest mobile engineering workforces. Supporting 55,000 assets nationally, across a diverse customer base, Briggs services and maintains a huge range of equipment from plant and agricultural machinery to ground care equipment and modified assets.
Adopting a first time fix philosophy, Briggs guarantees to have an engineer on site within three hours. There is a 24/7 emergency call out service, and the company’s investment in skills training is reinforced by a 90-day repair guarantee.
A choice of service and maintenance plans offers genuine flexibility. Briggs can take full responsibility for maintenance and equipment repairs or customers can opt in for a ‘pay as you go’ fixed service plan.
Whether businesses are looking to buy new or used equipment, want long term lease facilities or need a short term hire machine, Briggs has developed a range of contract options to meet these requirements. In addition, through its standalone asset finance business, BE Finance, the company supports business growth with plans tailored to an individual company’s capital requirements and cash flow.
Briggs Equipment’s market-leading interactive tool, BE Portal, is a vital part of the company’s approach to asset management. With 24/7 access to reliable data, customers are empowered to take key decisions that will support their business development plans.
Gavin adds: “Increasingly, customers want to work with a trusted partner that has wide expertise and can support them as their business develops. Our aim is to add value through tailored asset management plans that deliver lower operational costs, improved safety in the workplace, reduced damage to equipment and facilities and increased productivity.”